Starting with...
In this project, we took a double-diamond design approach. We used mixed-mode (qualitative + quantitative) research approach. Consisting of a kickoff, literature review, our persona, and hypothesis construction.
Background
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01
Who is a teleoperator?
A teleoperator is an individual who remotely operates and controls the equipment from a distance.
03
Problem Statement
The challenge is to maintain teleoperator's situational awareness and enable fast and accurate detection of problems during autonomous vehicle teleoperation.
02
What is our goal?
Give a design recommendation aiming to optimize teleoperator situational awareness for autonomous vehicles, specifically addressing critical situations.
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Research Question
Which user interface design enhance the situational awareness of teleoperators when focusing on multiple busses simultaneously?
Concept Development
Integrated View
Segregated View
Warning stage
Critical situation
Safe mode
Study
Design
20 Participants
between -subject approach
IV: Visualization type (integrated vs. segregates view)
DV: Response time, situational awareness, attention shifts
2*1 basic design, 2 treatments
Tasks
Data Analysis Methods
Takeaways
This research, planned to publish HCI Conference, employs meticulous planning and advanced tools to delve into the details of user experience. Through Teleop, the effectiveness of the approach shows uncovering insightful UX insights.
Be sure to checkout the process for Teleop. creation below!